This website, augustaexcavation.com (the "Site"), is operated by Augusta Excavation ("we," "us"). The Site helps property owners in the Augusta, GA area request excavation and related services. This policy explains, in plain language, what information we collect and what we do with it.
What We Collect
- Quote form submissions. When you use the quote form, we collect the information you enter: your name, phone number, property address or ZIP code, the service you need, your preferred timing, and any project description you provide.
- Phone calls. When you call the number on this Site, we collect your phone number, the date and time of the call, and call duration. Calls may be recorded or monitored for quality assurance and to confirm your request was handled — if recording is active, this notice serves as your notification, and where a disclosure is played at the start of a call, staying on the line indicates consent.
- Automatic data. Like most websites, we use cookies and analytics tools that collect standard technical data: pages visited, approximate location, device and browser type, and how you found the Site.
How We Use It — and Who We Share It With
The purpose of this Site is to connect you with a local excavation service provider. That means:
- Your request is shared with the fulfilling provider. When you submit the form or call, your contact details and project information are passed to the independent, local excavation contractor who responds to and performs the work ("the Service Provider"). The Service Provider uses your information to contact you, schedule a site visit, and prepare your estimate.
- We use it to operate the Site — responding to inquiries, measuring which pages work, and preventing spam and abuse.
- We do not sell your personal information, and we don't share it with third parties for their own marketing.
By submitting the form or calling, you agree that we and the Service Provider may contact you by phone, text message, or email about your request. You can ask either of us to stop contacting you at any time.
Cookies & Analytics
The Site uses analytics services (such as Google Analytics) and may use call-tracking numbers to measure how visitors find and use the Site. These tools set cookies. You can block or delete cookies in your browser settings; the Site works without them.
Data Retention & Security
We keep lead information only as long as needed to route your request, measure Site performance, and meet legal obligations, and we use reasonable safeguards to protect it. No internet transmission is 100% secure, so we can't guarantee absolute security.
Children
The Site is not directed to children under 13, and we do not knowingly collect their information.
Your Choices & Contact
To ask what information we hold about you, request deletion, or opt out of further contact, email info@augustaexcavation.com or call (762) 224-7903. We'll respond within a reasonable time.
Changes
We may update this policy; the effective date above reflects the latest version. Material changes will be posted on this page.